In case of total or partial cancellation of the lodging reservation, the following cancellation costs penalties will be applied on the total amount of the original reservation:
Between 125 and 99 days prior to the event celebration or date of arrival: 10% penalty
Between 89 and 60 days prior to the event celebration or date of arrival: 30% penalty
Between 59 and 30 days prior to the event celebration or date of arrival: 45% penalty
Between 29 and 15 days prior to the event celebration or date of arrival: 70% penalty
Between 14 days and 1 day prior to the event celebration or date of arrival: 90% penalty
On the date of arrival: will be penalized with the cost of the 1st night. 100% penalty
No show/anticipated departure: 100% penalty
The hotel must receive a full listing of the customers’ arrivals not later than 15 days prior to the arrival date. This listing must include: Given name and two family names, date of arrival, date of departure, and type of room.
The Hotel cannot guarantee that the keys to the assigned room(s) will be handed out to the customers before 15:00 hours on the date of arrival.
This service modality will be possible if the Hotel received, seven (7) days prior to the corresponding date of arrival, the following customers’ data: full name (and family name(s); ID card number, date of issue and date of caducity; birth-date and birth-place of the customer(s).
The possibility to set up an Hospitality Desk in the area assigned by the Hotel must be requested at least one month in advance of the event/arrival date.
• The customer granted an Hospitality Desk may only use it for informing participants about the event and its development.
• The hotel may restrict the use of promotional material and will accept no responsibility for the damage or loss of any type of goods.
Any additional service required must be requested to the Congress Travel Agency at least one month in advance, for due confirmation by the Hotel concerned.
• No hotel reservation shall be considered valid and in force unless accompanied by the corresponding payment voucher.
• Access to hotel rooms shall not be permitted to persons not having previously paid the full amount of their lodging reservation.
• Hotel reservations shall only be accepted if the Congress Registration fees have been paid.
• The deadline for hotel reservations is one (1) month in advance of the corresponding event.
In accordance with the provisions of the Organic Law 15/99, dated December 15th, on Personal Data Protection, you are hereby informed that all the data you have provided will be incorporated into the data ?le of Gabo Travel Agencia de Viajes, S. A., sited at Plaza San Juan 12, (E) 28230 Las Rozas (Madrid, Spain), with Fiscal Identi?cation Number A83527416. The aim of this data ?le is the internal management of commercial and management actions and enterprises. Gabo Travel Agencia de Viajes, S. A. will not make known nor transfer your personal data to third persons without your previous written consent, save in the cases expressly laid down in the currently valid Spanish legislation. The said data ?le has been duly registered at the Data Protection Agency Registry under number 2041750891. You have the right to access the compiled information that concerns you, as well as to correct and/or cancel it. If you wish to do so, please send us your request for data correction or cancellation to our e-mail address: firstname.lastname@example.org